Refund policy

 

All sales are final. KTA does not accept returns, refunds, or exchanges unless an item is received damaged or faulty.

If your item arrives damaged, customers must contact us within 48 hours of delivery with clear photo evidence of the damage, including packaging where applicable. Once reviewed and approved, we will arrange a replacement, store credit, or refund where appropriate.

KTA reserves the right to refuse claims that do not include sufficient evidence or are submitted outside of the stated timeframe.